Privacy Policy
Effective Date: August 5, 2025
Last Updated: August 5, 2025
At Math AI (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Math AI mobile application and related services (collectively, the “Service”).
Information We Collect
Information You Provide Directly
Account Information:
- Email address (for account creation and authentication)
- Username and display name
- Profile information (optional)
- Educational institution information (optional)
Content You Create:
- Math problems you upload, type, or draw
- Photos of math problems and homework
- Voice recordings of math problems
- Study notes and learning progress
- Solution favorites and bookmarks
Educational Data:
- Learning progress and performance analytics
- Areas of difficulty and improvement
- Study session duration and frequency
- Calculator usage patterns
Information We Collect Automatically
Device Information:
- Device type, model, and operating system
- Unique device identifiers
- App version and build information
- Device language and region settings
Usage Data:
- App features used and frequency of use
- Time spent on different problem types
- Navigation patterns within the app
- Error logs and crash reports for app improvement
Location Information:
- General geographic location (country/region level only)
- We do not collect precise location data
How We Use Your Information
Primary Uses
Educational Services:
- Provide step-by-step math solutions and explanations
- Offer personalized tutoring and learning recommendations
- Generate practice problems based on your skill level
- Track learning progress and identify areas for improvement
App Functionality:
- Authenticate your account and maintain login sessions
- Sync your data across multiple devices
- Process uploaded images and recognize mathematical content
- Provide voice recognition for spoken math problems
Customer Support:
- Respond to your questions and support requests
- Troubleshoot technical issues
- Provide app usage guidance
Secondary Uses
Service Improvement:
- Analyze usage patterns to improve app features
- Develop new educational tools and calculators
- Enhance our AI math-solving algorithms
- Optimize app performance and user experience
Communication:
- Send important service announcements
- Notify you of new features and updates
- Provide educational tips and study reminders (if opted in)
Data Sharing and Disclosure
We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for their commercial purposes.
Limited Sharing Scenarios
Service Providers: We may share information with trusted third-party service providers who assist us in:
- Cloud storage and data hosting
- Analytics and app performance monitoring
- Customer support services
- Email delivery services
Legal Requirements: We may disclose your information if required by law or to:
- Comply with legal process or government requests
- Protect the rights, property, or safety of Math AI, our users, or others
- Enforce our Terms of Service
- Prevent fraud or security threats
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement industry-standard security measures to protect your information:
Technical Safeguards:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and vulnerability assessments
- Access controls and monitoring systems
Operational Safeguards:
- Employee training on data protection
- Limited access to personal information on a need-to-know basis
- Regular backup and disaster recovery procedures
Children’s Privacy
COPPA Compliance
Math AI is designed for users of all ages, including children under 13. We comply with the Children’s Online Privacy Protection Act (COPPA) and implement additional protections for young users:
Parental Consent:
- We obtain verifiable parental consent before collecting personal information from children under 13
- Parents can review, modify, or delete their child’s information at any time
- Parents can refuse to allow further collection or use of their child’s information
Limited Data Collection:
- We collect only the minimum information necessary to provide educational services
- We do not collect precise location data from children
- We do not use persistent identifiers to track children across websites or services
No Behavioral Advertising:
- We do not serve behavioral advertising to children
- We do not create profiles of children for advertising purposes
Parental Rights
Parents have the right to:
- Review their child’s personal information
- Request deletion of their child’s account and data
- Refuse to allow further collection of their child’s information
- Contact us with questions about our privacy practices
Your Privacy Rights
Access and Control
Account Management:
- View and update your profile information
- Download a copy of your data
- Delete your account and associated data
- Manage communication preferences
Data Portability:
- Export your study progress and learning data
- Transfer data to other educational platforms (where technically feasible)
Regional Rights
For Users in the European Union: Under GDPR, you have additional rights including:
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to object to processing
- Right to data portability
For Users in California: Under CCPA, you have rights including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Data Retention
Active Accounts: We retain your information while your account is active and as needed to provide services.
Account Deletion: When you delete your account:
- Personal information is deleted within 30 days
- Anonymized usage data may be retained for service improvement
- Legal obligations may require longer retention periods
Educational Progress: Learning progress data is retained to maintain continuity of educational services across sessions and devices.
Third-Party Services
Analytics and Performance
We use third-party analytics services that comply with our privacy standards:
- These services collect only aggregated, anonymized usage data
- No personally identifiable information is shared
- Data is used solely for app improvement purposes
Educational Integrations
Math AI may integrate with educational platforms and tools:
- These integrations require your explicit consent
- You can disconnect integrations at any time
- We share only necessary information for the specific integration
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions by relevant regulatory bodies
- Other appropriate safeguards as required by applicable law
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
- Notify you of material changes via email or in-app notification
- Post the updated policy with a new effective date
- Provide clear information about what has changed
Continued use of Math AI after policy updates constitutes acceptance of the new terms.
Contact Us
Privacy Questions
If you have questions about this Privacy Policy or our privacy practices:
Email: support@mathos.app
Data Protection Officer
For users in the European Union, you may contact our Data Protection Officer:
Email: dpo@mathos.app
Parental Inquiries
Parents with questions about their child’s privacy:
Email: support@mathos.app
We are committed to responding to all privacy inquiries within 30 days.
This Privacy Policy is designed to be transparent and comprehensive while complying with applicable privacy laws including COPPA, GDPR, and CCPA. We encourage you to read this policy carefully and contact us with any questions.